Retaining customers is, by some estimates, 10 times less expensive than acquiring a new customer. In this age of inflation, the pandemic and more, customer loyalty is not assured. AI, apps and personal information are all part of the mix. Find out how market leaders manage customer retention.
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Brad Ulrich, Group Vice President at Walgreens
Sally Lyons Wyatt, EVP and Practice Leader at IRI
Zvia Schoenberg, President of Enactus United States
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